Shipping policy
Shipping Information
General Information:
- All orders are shipped via USPS Ground Shipping Method.
- Orders include tracking.
- Shipping charges are non-refundable.
- Orders are normally shipped out within 5-7 business days after credit card authorization and verification.
- Shipping times may be delayed by one day during holidays.
United States Orders:
- Free tracking shipping on orders of $100 or more.
- Orders under $100:
- Shipped with tracking via USPS.
- Flat rate of $9.95.
- Shipping and handling charges cover order processing, packaging, handling, and shipping.
- No signature required upon delivery.
- Ensure shipping location is correct and secure.
- Company is not responsible for lost or stolen packages.
International Orders (Canada only):
- Flat rate of $25 CAD.
- Shipping is available only for Canada.
Tracking Information:
- Tracking information will be included in the confirmation email once the order is shipped.
- It can take up to 24-48 hours for tracking to become live on USPS.com.
- If you cannot find the confirmation email, check your spam folder.
Customer Support:
- For any questions, email: support@mangomoonjewelry.com